Contact information
We're here to help! Whether you have a question about your order, need help with a return, or just want to get in touch, we'd love to hear from you.
Get in Touch
📧 Email: info@infloresse.com
📞 Phone: [INSERT PHONE NUMBER]
We aim to respond to all enquiries within 1–2 business days.
Opening Hours
Our customer support team is available:
Monday – Friday: 9:00am – 5:00pm (CET)
Emails received outside of these hours will be responded to on the next working day.
Order Enquiries
For questions about an existing order, please have your order number ready when you contact us — this helps us resolve your query as quickly as possible.
Returns & Refunds
For return or refund requests, please review our Return & Refund Policy before getting in touch. You can also email us directly at info@infloresse.com to start the process.